Customer ServiceThe story behind Azarius

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The story behind Azarius

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Azarius - all about love & mystery

Azarius: one of the first online smartshops

We were one of the first online smartshops in Europe. Quite possibly in the entire universe.

People seemed to like what we were doing. Our ranks grew and we moved to a bigger space in Amsterdam. Nowadays we employ more than 30 people, each and every one of them special in their own way. Oh, and the college kids? A bit older now, but still totally in love!

Meet Azarius


Azarius group photo 2013

Doing what we do best

Our goal has never been to become big, it just sort of happened along the way. But are we the best at we do, you ask? At the risk of sounding self-absorbed; yes. Yes, we totally are. A lot of our customers are probably not aware of this (because we don’t usually feel the need to be the centre of attention), but we pour a lot of effort into our products and service.

What started as a single bedroom apartment is now a big warehouse with office space in Amsterdam. Here, our team of passionate psychonauts is constantly looking for new experiences and doing their very best to deliver excellent service.

Mission

We believe that what grows in nature has the right to exist. Because of misleading information and prejudice, many plants have been banned and stigmatised. This has far-reaching consequences for the public’s health and safety (the War on Drugs). This is why we are doing our utmost to correctly inform our website visitors.

Read more about what we stand for on our mission statement page.

*Unless it’s a Monday morning, of course, we’re only human after all…


From Amsterdam, With Love

Our team goes to great lengths to get our seeds from reliable farmers and suppliers from all over the world, who send it to our warehouse (and hopefully not the bedroom), sometimes in barely more than a garbage bag with duct tape.

Customer service is another thing we’d like to think we’re good at it. Greatest in the world? Well, that’s quite a bold claim that invites a healthy dose of scepticism, but yes, we’re pretty cool guys and girls that stand by what we do.

If you’re not happy with our service, we’ll certainly try our hardest to turn that frown upside down. Read more about our customer service.

And voilà, that’s how we get great quality, a service you can trust and a price that doesn’t make you cry yourself to sleep every night.

But enough about us…

That’s our story in a nutshell. If you’d like to know more or if you want to tell us what you think, we’d love to hear from you; the good, the bad and the ugly. Any feedback is welcome, as it’ll help us improve our service to you.

Love & Peace!

- Team Azarius


Azarius is a member of 'Keurmerk Webshop', an independent organisation that aims to protect the interests of consumers.

VLOS logo

And we’re a member of VLOS; the Dutch national association for smartshops. Read all about the VLOS.

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To visit our webshop you must confirm that you are at least 18 years old.